End-to-End Service Management Made Easy
Our field force management solution is a one-stop solution for all your service management needs. On it, you can instantaneously get detailed insights on every aspect of your service operations.
FEATURES
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Service Processes
Know when the initial service call was received, when the job card was created and who was assigned to it.
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Service Responsiveness
Know the speed of service response. Get access to navigation tools for faster turn-arounds.
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Service Quality
Understand the time taken to solve the problem and get information on recurring issues.
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Market Understanding
Know where your customers are concentrated, understand their needs and requests.
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Process Efficiency
Go deeper to understand every aspect of your business from a monthly, weekly, team-wise or product-wise level.
